On StockX, vendors can check to see whether their items have sold, ensuring they dont end up with stock that no one wants to purchase. This rule states that the shoes must be in pristine condition with no visible evidence of use. If they are not able to do so, your money will be refunded. A possible solution is to sell them via a consignment shop or online marketplace. Structural integrity, yellowing, and discoloration issues are often raised as concerns with older pairs of deadstock. I really like the fact that sneakers are a big part of what StockX is doing. In major cities such as London and New York, you will find StockX drop-off locations where you can hand over your sold items in person and kickstart the authentication and payout process (Credit: Valerii Eidlin / Shutterstock). You should not expect the StockX support team to rule in your favor, though. You place a bid, and if someone accepts it, the seller will send the shoes and StockX will authenticate them and send them to you. Let us know in the comments section below. (Everything To Know! Does anyone else have experience with this? Thankfully, StockX always makes things right with the customer. In another related case from 2004, Tiffany sued eBay for its role in reselling counterfeit Tiffany jewelry. This might help you formulate the Bid. However, that does not mean you do not have options. This action will print out the invoice as well as the shipping label that goes on the box. Open the StockX website and search for a pair of sneakers you want to bid on. Styles If your box or product arrives with damage, you should reach out to customer service immediately. 1 What is the StockX tag? If you choose to Buy Now, and your purchase attempt is unable to be accepted, you will see messaging prompting you to a link that will help you verify your personal information. English (US).css-1q2a7ix{width:1em;height:1em;display:inline-block;line-height:1em;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;color:currentColor;vertical-align:middle;margin-left:var(--chakra-space-1);}. If the deadstock shoes are at least five years old, then some wear and tear is to be anticipated and is not cause for rejection. Your email address will not be published. You can also click on the View All Asks and View All Bids options to get a better sense of what is the price range for the sneakers in question. You have to click I Understand. Assuming you paid the ask or won the bid, your next step is to wait for the premium sneakers to arrive with their authentication paperwork. StockX is a virtual marketplace where sneakerheads can trade and sell their shoes with other like-minded individuals. But what happens if StockX rejects the item? Some sellers have expressed frustration, believing that StockX is a little bittoostrict with some of their authentication processes. Make sure that the barcode is not covered. It was just a plain cardboard box I got another pair of 1's in from Sheikh shoes. Basically, eBay argued that it made large investments to ensure companies like Tiffany could flag fraudulent listings, while taking the defense that it was just a reselling platform anyway. I have NO idea why it failed, NO idea if Im getting my shoes back. But none of this is all that cut and dry, and StockX could win in court, depending how evidence and arguments are presented. (Full Guide! ), Which Is Better, Goat Or Stockx? The rise of e-commerce platforms has led to an increase in counterfeit goods on the market. The drop-off sends the items in for authentication in Detroit. They also put a lot of emphasis on making sure that the shoes arent fake. Its going to be tricky for StockX to defend, says Grinvald. Seller is not shipping my order to StockX. For more information, please see our Actions like selling used shoes on StockX will definitely result in the product not passing the authentication process. Only DS shoes, an acronym for deadstock, are acceptable at StockX. Its important to make sure you review the Bid carefully, which includes the shoe model, size, and the amount youve offered. My Account. Your account can be subject to a penalty fee if you fail to ship the item within the allotted time period (typically two business days), or if you sell and ship StockX an item that does not meet our condition guidelines and/or isn't authentic or doesn't exactly match the item as it is described on StockX in any way. Once StockX completes product authentication, the items will ship it directly to you. It is possible for someone to have bought the item from StockX but want to resell it. Cant find the answer to your question? They became mainstream in the early 1970s, and sneakerhead culture developed shortly after that. StockX is without doubt one of the fastest growing internet marketplaces. Your email address will not be published. Continue to search our help center or contact us. Enter the changes you want to make. They have a tag to authenticate the shoe as original and in good condition. TalkRadioNews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, How Long Does Stockx Take To Authenticate? A wholesaler has the option of listing items at a defined price or making them available for bidding. StockX calls new, original shoes that have never been worn deadstock. There will be original packagings like a label (containing details like shoe size), the lid, and the box that come with the deadstock shoe. These are for people who have already sold the items on the StockX platform. Celebrities Thankfully they did not charge me the 15% return fee. Verification. This team is continually improving the authentication of new styles, SKUs and technologies that collect data to improve and innovate StockXs authentication technology. But over the course of the trial, the facts came out: These were actually legitimate Coach products that Kim had gotten on discount as an employee, and she was simply flipping them for a profit. Sellers like to joke that StockX can pick up on dirt or stains so small, that you would need a microscope to see them. If you have any other questions about selling on StockX, please ask them using the comment form below. Although this approach needs more effort on your part, you may be able to get a higher price for your old footwear. When youve successfully sold your shoes on StockX, its time to prepare them for shipping. What you wear matters, and StockX aims to help regardless of the sneaker you are searching for. The next thing to do is to test for heel drag. What Causes Verification To Fail On StockX? The precise meaning of the term deadstock is up for debate. Choose the kind of help you need. Perhaps that was a breach of her contract, but it was not an issue of counterfeiting, Grinvald notes. Once you complete the steps in the self service portal you will be notified right away if your information was verified, and if so, be able to purchase the item again. Officials boast a 99 percent detection rate for counterfeit or defective items, but consumers have been left disappointed on more than one occasion. But what happens if StockX rejects the item? If the item was sold for under $100, you will be charged at minimum a $15 fee. It doesnt matter whether the shoebox is made by the same company as the shoes youre selling; it just has to be the right size and style. ), How Does Stockx Know You Shipped? In either case, StockX advertises an easy-to-use platform with built-in guarantees. and says were verifying that the shoes youre buying are authentically Nike.. StockX is the best place to shop for streetwear, sneakers and collectibles. Sneakers purchased on StockX always come with a recognizable green tag attached that says Verified and Authentic (Credit: Shutterstock / Primakov). The quality of authentic tags paint is clearly better than fake tags. StockX will connect shoes with another vendor if they fail to pass the authentication process. StockX is a huge marketplace for items like high-end sneakers, streetwear, collectibles, and accessories. StockX will return your money in total if your order does not pass confirmation and they are unable to find a replacement seller for you to buy from. Real StockX tags will yield a code that is used by the company for identifying a specific product model or brand. It is harder to identify a fake streetwear item. ), Does 711 Sell Tampons? What should I do? If the shoes are returned to the seller, StockX will return them to the original owner. What Happens If StockX Doesn't Approve Your Item? Knowingly selling fake goods can result in an immediate ban from selling on StockX in addition to losing the item. Theres nothing you cant find there when it comes to pristine and authentic shoes and accessories. ), Does 7-Eleven Sell Ice? StockX guidelines state that shoes can be tried on or have minor signs of use (such as what would happen if they were tried on in a store). (The argument is reminiscent of how social media companies offer a few misinformation tools to distance themselves from the fake news on their own platforms today!) These articles will help you learn more about StockX. Just recently, the Swoosh stated that they purchased and received four pairs of knockoff Nike shoes from the online retailer StockX. As a seller, you will first need to set up an account and post your listings. Hello. If you read their conditions of sale, youll see that this is deemed dead stock. As a reminder, if you are using PayPal, please ensure a credit card is linked to your account. Your email address will not be published. Unfortunately, StockX does not permit swaps, exchanges, or refunds because of the anonymity of its real-time market. Shoe shoppers who are interested in buying shoes or want to know the shoe size, drop date, etc., can research the going rates for those items. Sellers who do notsend their shoes out on time or do not package them securely might be punished by StockX. Reddit and its partners use cookies and similar technologies to provide you with a better experience. StockX tags are green. However, if you havent used StockX before, you might be a bit confused about the entire process of bidding. There are two primary steps to this authentication process: This step involves verifying everything about the product and that it precisely matches the listing. Shoddy ass service. James is the owner of JamesMcAllisterOnline.com. This was my first ever sale on their platform. Required fields are marked *. Some sneakers can pass the inspection without laces, without having been tested on for size, and with a few minor manufacturing flaws, just like with any other shoe examination. StockX defines "Deadstock" as an authentic, new, unworn pair of sneakers. After that, click on the View All Bids option to see if the amount youve listed is available. Unfortunately, StockX does not work on weekends and holidays. They werent, but whatever. If the sneakers are more than five years old, and any aging signs are expected, this is acceptable. In the event that your information cannot be verified, you will be required to enter a new payment method to complete your transaction. And theyre going to be more worried about the court of public, consumer opinion, than the principle of getting it right.. Press J to jump to the feed. 500+ business, marketing, and personal development lessons. StockX hires professionals who are specifically trained to spot fakes. Contact Us A phony tag is easily identified by its chipped paint and messiness. If you choose to Buy Now, and your purchase attempt is unable to be accepted, you will see messaging prompting you to a link that will help you verify your personal information. Importantly, StockX is under no obligation to accept the return of any item that does not meet its requirements. Your email address will not be published. During times of excessive demand or unusual circumstances like COVID-19, StockX may extend the shipping times. (Full List Of Times + Details), Does 7-Eleven Sell Cheese? StockX may allow for a return and refund of the shoes, When Does Meijer Restock? An award-winning team of journalists, designers, and videographers who tell brand stories through Fast Company's distinctive lens, The future of innovation and technology in government for the greater good, Fast Company's annual ranking of businesses that are making an outsize impact, Leaders who are shaping the future of business in creative ways, New workplaces, new food sources, new medicine--even an entirely new economic system. They fail to pass the authentication process work on weekends and holidays reach out to customer immediately. Skus and technologies that collect data to improve and innovate StockXs authentication technology if. Worn deadstock print out the invoice as well as the shipping times to accept the of... On time or do not have options of sneakers make sure you the... They fail to pass the authentication process higher price for your old footwear also put a lot of on. 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