Overall we had a fantastic time and would go back again! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 205 helpful votes. The Queen of Hearts was our favorite. Riviera Maya. Tripadvisor (19920) 5.0-star Hotel Class. 137 reviews. Thanks! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The beach at Maroma is less busy and the food at both is comparable, although we liked the food at Akumal a bit more. Web cam live in playa del carmen beach!!!!!!!!!!!!!!!!! Amarte Maroma: rcOllins review - See 223 traveller reviews, 440 candid photos, and great deals for Amarte Maroma at Tripadvisor. Sorry I don't know the answer to your humidifier question, Wishingonastar, but I am sure if you email SMB, they are usually pretty quick with an answer. We are looking forward to welcoming you soon for another remarkable vacation with us.Have a great day!Sincerelyrica ReisE-ConciergeSecrets Maroma Beach Riviera Cancn, The resort is beautiful and clean. My husband and I stayed here for our wedding anniversary and had an absolutely incredible time. Secrets Maroma Beach Riviera Cancun: Amazing - Read 20,104 reviews, view 19,795 traveller photos, and find great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor. For those there recently, is it true that. Activities we observed or took part in were all very well organized and fun. E-Concierge Secrets Maroma, Other at Secrets Maroma Beach Riviera Cancun, responded to this review. Do they stock the fridge with bottled water and beer each day, or more on request? They trash can hunt in the late afternoons but otherwise are just fun to watch forage in the grass areas around the walk ways. Answer 1 of 5: I am thinking about going to secrets maroma beach around Thanksgiving in Nov. Do you think the resort will be completely open and running smoothly by then? Cheap Eats? Sadly, we had a fair bit of rain on the trip, so we used the club alotlol. Secrets Maroma Beach Riviera Cancun: Fun, relaxing vacation - See 20,087 traveler reviews, 19,778 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor. Does anyone know if I can rent one if I call the resort before she gets there? This topic has been closed to new posts due to inactivity. What are the differences in the 2 resorts when it comes to location, which is closer to Playa. This resort is gorgeous. ). 0 : Oct 08, 2022 by Megan J Spanish language classes. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-39084604', '');}, 'log_autolink_impression');Sun Palace or Royal Playa Del Carmen. However, room occupancy is limited to 2 people per room. We are also pleased to hear that you were impressed with our Preferred Club and all its benefits and that our Sous Chef pleased your palate with our delicious culinary offerings.We are all committed to redefining and elevating the all-inclusive resort experience with our Unlimited-Luxury privileges that include best-in-class service. The beach was far superior to Playa Mujeres and EPM was just a bunch of drunk, loud folks. Dear markarenb,We are happy to know you had a great time with us and that you enjoyed your stay with us.We are pleased to read your recommendation about our Resort. two questions..I read both of these comments on trip advisorsomeone said that you could only rent the beach cabanas at SMB if you were preferred..and also that there is no air conditioning in the lobby bar.. was at Now Jade last year and they would turn off (ta && ta.queueForLoad ? Thank you for your kind comments, to our staff for them it was a pleasure to make you feel at home and take care of every detail of your stay. We ate many breakfasts there and we enjoy a drink by the fire pit at night. HONEYMOON Hotels & Resorts: Playa & Beyond, Ocean trips (Catamarans, fishing , Jet Skis and more, Browse all 123,468 Playa del Carmen topics , Family trip - spring break 2023 - need advice. I'm sure someone has been to this resort (Secrets Maroma Beach) would like to know if the prefered club is worth the money or not, looks like the preferred ocean view buildings are closer to the beach, do the buildings have numbers for a reference? We rented the Bali Beds on the beach for most of our stay and the service from Alex was amazing. Reservations needed? Our building concierge was the highlight of our stay. We especially appreciated how every day the entire staff from the gardeners to the waiters, fitness team and management went above and beyond to keep the resort clean and beautiful as it takes a "team effort" to cater to our "every" need. Safety?? Staff is excellent and will go the extra mile to make your vacation special. Thank you for your kind comments, to our staff for them it was a pleasure to make you feel at home and take care of every detail of your stay. Don't be afraid to ask if you don't see something you want on the menu. I laugh at the negative reviews after spending a week here knowing that the people who write them couldnt be pleased anywhere. 8 years ago. We have been to the (ta && ta.queueForLoad ? Too many to name but the ones that stuck out were Domingo, and Eric at the pool bar. We are always committed to transforming our guests stays into unforgettable experiences. We will definitely return for next year's winter vacation! We wanted a trip with no plans where we could just relax, lay on the beach and eat incredible food and we did all of that! The entertainment staff was top notch. We will look forward to welcoming soon for another outstanding vacation. The price may be higher than others, but the level of service you receive makes it very well worth it. This topic has been closed to new posts due to inactivity. I have a few questions thought after reading hundreds of reviews yesterday. Going to SMB in few weeks, never been before, only to the VIM twice and the Royal (ta && ta.queueForLoad ? We will be waiting for you next time at our Resort, it will be a pleasure to welcome you again.Sincerelyrica ReisE-ConciergeSecrets maroma Beach Riviera Cancn. Every person we interacted with was friendly, helpful, and went above and beyond no matter the request. Another question, I saw a couple post on the FB about small animals being all around, and someone else posted some stray cats wondering the property. Have never stayed at a secrets before. Staff is not pushy and they arent trying to sell you anything unlike other resorts. We went to the front desk and asked for wireless access and were able to upload to our nooks which is all we needed. E-Concierge Secrets Maroma, Other at Secrets Maroma Beach Riviera Cancun, responded to this review. Presidential is double (lounge in the sun on top floor, draped cabana with bed underneath and there is the regular on with just the bed and the drapes. Sorry but you get none of these, you have to mix with the "riff raff" I believe you get access to a preferred lounge that serves better quality drinks etc. I agree you do not need to upgrade to preferred club at Secrets Maroma Beach. The food was good at all the restaurants. Secrets Maroma Beach Riviera Cancun: Wonderful week - Read 20,108 reviews, view 19,797 photos, and find great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor My wife and I have stayed at Live Aqua, Hyatt Zilara, and Leblanc. more. The grounds were beautiful and all the birds and animals were fun to watch in the mornings from the patio. We rented the Bali Beds on the beach for most of our stay and the service from Alex was amazing. Secrets Maroma Beach Riviera Cancun: 11/10 would stay again! Taxes and fees that are shown are estimates only. We upgraded to Preferred Club and it was worth every penny just for the Beach Club restaurant. (Closed topic). If you book for seven nights in a prefd clud room you recieve a private dinner on the beach included.this was the offer when we booked in Jan. That made it worth it for our Honeymoon. Riviera Maya Travel Forum; Search. FWIW, Preferred club rooms are closer to the beach, but it is not that far to the beach from other rooms, and all rooms face in to the garden/ocean as the outside hallways face the mangrove. We have been to Secrets Maroma 3 times and going back in May, its great. We ate many breakfasts there and we enjoy a drink by the fire pit at night. Any info would be great. We are also glad to read that you enjoyed a memorable vacation thanks to our incredible team, we have shared your comments with the mentioned staff. I've been to various Secrets resorts about 20x and have NEVER been forced to sit with anyone else at a non-outdoor/buffet setting, ever. The regular beds are closer to the ocean. WHERE SHOULD I EAT? Answered: On Tripadvisor's Playa Maroma travel forum, travellers are asking questions and offering advice on topics like "Anybody going to Secrets Maroma Beach in March?". Snorkeling off Secrets Maroma beach. Sincerelyrica ReisE-ConciergeSecrets Maroma Beach Riviera Cancn. Whether you ate at the restaurant or room service. Our building concierge was the highlight of our stay. 1. It was friendly but certainly not aggressive in the least. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. For the latter, just request the higher floors for better views and don't go for the partial ocean view rooms as they can be pretty obstructed from a view standpoint. The grounds were beautiful and all the birds and animals were fun to watch in the mornings from the patio. He attended to every need including my nightly Amaretto shot waiting for me in my fridge. I personally do not feel preferred is worth the extra$$, but that's personal preference. 6. Review tags are currently only available for English language reviews. My question is - do. The extra cost does not outweigh the extra benefits (just bring your own M&M's and Pringles! I really dont care for any small animals to sneak up on me at anytime lol. This resort is beautiful and meticulously cared for in every way. I have not been there yet either am also interested . The preferred club buildings are 16,17, 24, 25, 26, & 27. We have also been to Silversands, twice. The food in all the restaurants was excellent I wasn't expecting it to be so good. - See 20,109 traveler reviews, 19,797 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor. I was wondering if there is a dress code at any of the restaurants. For those that are interested please see link below to my photo album for Secrets Maroma Beach which is best viewed in full screen view as this way you will see the photo labels, http://www.slickpic.com/u/flipflopman/SecretsMaromaBeachSept2013/photo?play#6150167, Please note that during most of our five night stay we did have quite a bit rain and / or dull weather and this is reflected in some of the photos, Will be starting the review next week when I have added the albums for the other resorts we stayed at during this 21 night multi-resort trip, STV does look lovely but I just wish it was is another locations, We know some people that work there but have always ruled it out because of the location. Be certain we will share your review with them Thank you so much for your recommendation and your kind words, we were happy to be your host. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. We will look forward to welcoming soon for another outstanding vacation. . Thank you for your kind comments, to our staff for them it was a pleasure to make you feel at home and take care of every detail of your stay. First we had excellent transportation with Amstar and highly recommend them. Also what excursions do you recommend that are within 45 min of the resort. Is Secrets Maroma really $60 better than ERC? The wedding we attended was flawless. Don't be afraid to ask if you don't see something you want on the menu. Buffets? We have been to Beloved and TRS nearby without issues, but EPM wasn't a great experience and we haven't been back. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-40023286', '');}, 'log_autolink_impression');Cancun, any advice in obtaining upgrades or any other tips would be most appreciated. My wife and I met several people during our stay that came alone to just kick back and enjoy the Beach (very soft sand) as well as the pool area and even kick back in the Spa Hydro area; which is included with your stay in the Prefered Club Roomsso to some the extra charge for Prefered Club can be worth the upgrade when you know all the items that are inlcuded and use them. Im looking for any specific room recommendations. This is the version of our website addressed to speakers of English in Canada. We are always committed to transforming our guests stays into unforgettable experiences. We are looking forward to welcoming you soon for another remarkable vacation with us.Have a great day!Sincerelyrica ReisE-ConciergeSecrets Maroma Beach Riviera Cancn, The resort is beautiful and clean. Secrets Maroma Beach Riviera Cancun: Secrets Maroma Beach - Read 20,107 reviews, view 19,797 photos, and find great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor Don't be afraid to ask if you don't see something you want on the menu. This is the version of our website addressed to speakers of English in Canada. Nice drinks and games in the club room but the snacks were meh. - See 20,111 traveler reviews, 19,802 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor. more. First we had excellent transportation with Amstar and highly recommend them. Roberto made our Honeymoon absolutely amazing and something we will never forget. The only thing that worries me is that when we went to Secrets The Vine, we could not sit at certain tables at dinner unless we bought a bottle of wine, which is just ridiculous! This is the version of our website addressed to speakers of English in the United States. The food and drinks were great! Prices are calculated as of 27/02/2023 based on a check-in date of 12/03/2023. We upgraded to Preferred Club and it was worth every penny just for the Beach Club restaurant. Staff is excellent and will go the extra mile to make your vacation special. Playa del Carmen [See Map] Best Secrets Resorts & Spas. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Answer 11 of 18: Hi For those that are interested please see link below to my photo album for Secrets Maroma Beach which is best viewed in full screen view as this way you will see the photo. I read that too- about the beach beds only for preferred. Re: Secrets Akumal vs Secrets Maroma vs Barcel Maya. more, You seem to have JavaScript disabled. We consider SMB to be our all-time best all-inclusive adult only trip in 11 years of traveling. COZUMEL: How do I get there on the ferry? more. Many of them were able to give you a more special attention and were mentioned, a great recognition for them. more. Secrets Maroma Beach Riviera Cancun: Secrets Maroma Beach - See 20,108 traveler reviews, 19,797 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor. Also, the dinner seating you mention is only when there are outdoor shows/buffets with larger tables (Up to 8 max during non covid times). by Megan J. They provide a great alternative when you need to get out of the direct sun for awhile. Taxes and fees that are shown are estimates only. You do not need to be in the preferred club to rent a palafito. Also, I hate the timeshare speech I feel I will be avoiding the entire trip. I have been spoiled with swim-out rooms, so really would like one of those. We saw 1 small cat when there and it hung around the outside of the preferred club ( guests would feed it I'm guessing) and once on the outskirts of the outdoor seafood place. Catalonia playa maroma upgrade or longer stay? We ate many breakfasts there and we enjoy a drink by the fire pit at night. Find luxury amidst 500 acres of immaculate beaches at Secrets Maroma Beach Riviera Cancun. Riviera Maya Tourism . Our trip was great from start to finish. AKUMAL BAY: How do I get there? I've read that preferred bldg numbers are 16, 17, 24, 25, 26. I feel at the time it was kind of upsetting and gives a negative start to the trip. The food at every restaurant, buffet, snack bar was amazing. Discuss Playa Maroma travel with Tripadvisor travelers. Playa Maroma Tourism . . Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. We upgraded to Preferred Club and it was worth every penny just for the Beach Club restaurant. The service from every employee exceeded all expectations. Somehow Maroma has earned the AAA 5 Diamond distinction and is the flagship for the chain, but I think Akumal is prettier. The Sous Chef would come find us every night to check how things were going and made sure I could get the dessert I wanted at any of the restaurants. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-39108631', '');}, 'log_autolink_impression');Sun Palace, My husband and I were there in November and it was terrible. Hope this helps. on one trip to the VIM, we walked the beach all the way up to and past Secrets Maroma Beach to see what all the fuss is about and it's true, Maroma Beach is gorgeous. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. To use our mobile site, please enable JavaScript. The facebook page is called "Fans of Secrets Maroma Beach/(ta && ta.queueForLoad ? Thank you in advance for your help. When I posted this on the SMB page, people said the same thing happens there AND some restaurants sit you with other people for dinner. If you look at reviews on trip advisor there is a section with room tips. Bramdon was wonderful assisting with a birthday surprise for my wife during our stay.All staff were extremely courteous and their service was very timely. There is no lack of things to do if you tire of sitting around the gorgeous and pristine pools or the beautiful beach. Our choices were Secrets Maroma, (ta && ta.queueForLoad ? Unless we had a similar situaton going on, I am not sure if we would pay too much more for it. It's also at a similar price point but is newer and also has strong reviews. I do realize Secrets is probably more for couples, but I am single and just looking for some peace, relaxation & quiet - not a crazy singles place. Taxes and fees that are shown are estimates only. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-46099009', '');}, 'log_autolink_impression');Secrets Maroma. Secrets Maroma Beach Riviera Cancun: Best place for honeymoon-ing - Read 20,108 reviews, view 19,797 photos, and find great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor We are also pleased to hear that you were impressed with our Preferred Club and all its benefits and that our Sous Chef pleased your palate with our delicious culinary offerings.We are all committed to redefining and elevating the all-inclusive resort experience with our Unlimited-Luxury privileges that include best-in-class service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. See 20,105 traveller reviews, 19,797 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun, ranked #1 of 7 hotels in Playa Maroma and rated 5 of 5 at Tripadvisor. BUMP. The food in all the restaurants was excellent I wasn't expecting it to be so good. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. First we had excellent transportation with Amstar and highly recommend them. Sincerelyrica ReisE-ConciergeSecrets Maroma Beach Riviera Cancn. We recently returned from (ta && ta.queueForLoad ? Re: Secrets Maroma Beach - Preferred Club. Visit Mexico staff is available to answer your questions, Get answers to your questions about Playa Maroma, Playa Maroma All Inclusive Family Resorts, Playa Maroma All Inclusive Honeymoon Resorts, Playa Maroma Adults Only All Inclusive Resorts, Hotels with Private Beach in Playa Maroma. Answer 1 of 10: Hello out there, My partner and I will be staying at the Secrets Maroma Beach Resort from February 11-18th. We are looking forward to welcoming you soon for another remarkable vacation with us.Have a great day!Sincerelyrica ReisE-ConciergeSecrets Maroma Beach Riviera Cancn, This is the version of our website addressed to speakers of English in the United States. 1 year ago. - See 20,087 traveler reviews, 19,778 candid photos, and great deals for Secrets Maroma Beach Riviera Cancun at Tripadvisor. What is there to do? Bramdon and all the staff will be very happy and grateful for your kind words and appreciation.We look forward to seeing you soon.Have a great day!Sincerelyrica ReisE-ConciergeSecrets Maroma Beach Riviera Cancn. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-111458447', '');}, 'log_autolink_impression');Cancun area over 60 times. Also, I am not sure about the lobby having AC, but we found it to be very stuffy and hot . Secrets Maroma Beach Riviera Cancun: Amazing honeymoon! We asked for 'closest to the beach' and were given building 16 but without preferred status. SMB sounds like it will fit exactly what you are looking for. This resort is gorgeous. Everyone mentioned will be very happy and grateful for this great recognition.Receiving your visit was special for all of us, we hope you keep coming back in the future to this your second home in the Riviera Maya paradise.Sincerelyrica ReisE-ConciergeSecrets Maroma Beach Riviera Cancn. Answer 1 of 4: I am looking to stay at Secrets Maroma. This is the version of our website addressed to speakers of English in India. My wife Barbara and I recently enjoyed our fourth visit to Secrets Maroma and we have already booked next year! Dear danbenfoster,We are glad to hear that you had a very luxurious time at Secrets Maroma Beach Riviera Cancun, the best stay you have ever had.Our main goal would always be our guests satisfaction. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-49055844', '');}, 'log_autolink_impression');the A/C in the lobby after 8 pm which made it very uncomfortable to sit and enjoy a cocktail.. Bottom Line. Already signed on for the preferred club. Sincerelyrica ReisE-ConciergeSecrets Maroma Beach Riviera Cancn. Is there a certain building or floor I should put in a request for? Maroma does have quite a few Coati (think racoon like critter) roaming the grounds. We never had an issue where they tried to seat us with other people even at outdoor events at Secrets Akumal. Fantastic time and would go back again Cancun: 11/10 would stay again have n't back. 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