Read full review of Bring A Trailer Media and 6 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I have bought and sold on this site a few times without a hitch. Poor Quality Vehicle. Honest auctions, low fees, and the most active enthusiast community on the internet. They are: Tailgate has taken a hit at some point in the past and so is not true with a bend in the middle;Multiple creases and dents on bodywork; ************* antenna; Stains on leather driver seat; Fisheyes and fading on repainted hood; Missing trim on drivers rear cab top; Air filter element had not been replaced, leading one to question other noted filter/fluid changes. 25174. The owner has also removed my comments on the tr8 auction and now blocked me from leaving comments. For more information about reviews on ConsumerAffairs.com please visit our )November 22: Auction ended.November 29: Vehicle picked up.Why did this process take 2 months?During the auction, I never heard from the auction specialist. It is removed by STAFF OF BAT. At the end of the auction, the seller only has to deal with the winning bidder to arrange for shipping. If individual accounts are targeted its discrimination.In another matter *** which is a CAR auction site discourages SELLERS to have PRE PURCHASE INSPECTIONS done and published during the auction.I am very curious why. Also the paint work is defective and it is bubbling and start to left off. If you want a CLERK who is in his 20s to sell your 1 million dollar Mercedes, with only a list of questions for you to fill out, and NOT be a JURIED sale.then go ahead. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Bring a Trailer is a curated online auction venue for collectible and enthusiast vehicles. Buyers and sellers can communicate during the auction process, and buyers can request an inspection. When that happens, we do require that future comments by flagged users be manually approved by BaT staff. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. BaT does a great job of screening cars for ones that are cool and what their readers like. A Bring a Trailer auction typically lasts for 7 days. Bring A Trailer Auction Of 590-Mile S14 Goes South After Curious Commenters And Shill Bidding . Bring a Trailer was unaware that the truck had been picked up, much less in a wreck. Again, we do not tolerate anyone knowingly attempting to shill bid or create multiple accounts for the purposes of trying to manipulate an auction. FROM BAT October 24th: I have reviewed your listing's comment section and although some comments are more critical than others, none of the comments outright go against our commenting rules. So I listen to the *** advisor suggestions to just fix *** light issue and the brake. (opinions to this review) Misleading Information. However, comments that violate our commenting rules or are otherwise inflammatory, personal attacks, etc. I would never again join your organization no matter what you do. Also no questions or previous bids from the $25000 bidder. Thank you for your attention. It's all about the commission they pull from the buyers credit card at the time of the bid, they don't care after that nor will they ban the buyer from it happening again. When the auction closes, the hold is released for losing bids. Search. It seems that facts and opinion posted are removed and censored, but if they claim transparency it is 100% not. 99323. However, Hemmings will never have a price advantage over BaT. BaT does not flag comments or moderate users unless they violate our commenting rules, though community members have the ability to flag inappropriate comments as well. They contact them, and do the bidding in their place. ComplaintsBoard.com is a leading complaint resolution website on the Internet. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The pans have high-quality undercoating, which is in good condition no tears or holes. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 3 days after the auction ends (12/31/2022), the seller said he back home. I am merely laying the ground work. I'd like to file a complaint. The daily lineup, hand-honed by Howard Swig, head of auctions, and his team, never fails to find the delicate balance between variety, rarity and nostalgia. are prohibited. But the investor was concerned that once he owned the vehicle and then went to sale it that the negative comments could influence potential buyers offers. My comments were not flagged to begin with. Absolutely zero starts customer service! It states engine number matches documents or COA. Thus, BringaTrailer.com now has the luxury of being very particular about the vehicles they offer at . I am hoping for a speedy resolution. Easy process and great people. Unsubscribe at any time. Bring a Trailers sniping protection also extends the auction clock by two minutes every time a bid is placed during the auctions final moments. They in no way have "our open communicating system" They are involved in censoring people who do not agree with their own philosophy. I said that was unacceptable. 201 reviews of Bring a Trailer "BaT is the best! This tells me they are a scam! Hemmings clearly believes their brand name has . The next day I received an email stating my vehicle was not accepted, no explanation no valid reason. These were questions about the car, but they certainly showed the seller was misrepresenting.The other users did not like my questions and attacked me/my motives one by one. I am a member on the *** web site. This is where Hemmings "Doing it their way" is clear. Now that this user has comments flagged by other community members, his future comments require manual approval by BaT staff until we can be sure that further violations will not occur. Not in any way attacking the person or seller or making rude comments. If you want to buy a ridiculously priced car without ever getting to see it, this is the place to go. I told her this was unacceptable and demanded the driver call be directly. Car and Driver. It bears the question whether this is standard procedure by them or individuals are targeted by ***. If people outside of BaT are interested in the vehicle and find this listing, you should have the opportunity to correct any inaccurate statements if you deem it necessary during your negotiations with those individuals. Just beware! I was informed that a driver was enroute to pickup the vehicle. As pure car porn, Bring a Trailer is X-rated. ***SELLERS BEWARE! 3. Desired outcome: Don't get me wrong, I like the vehicle but not for the price it sold at with all the undisclosed issues. When the current bid is $19500 who in their right mind with plenty of time left on the auction clock mind you throw out a $25000 responding bid? Again, this user's comments were flagged by other community members, and the concerns he raised were addressed in the text of the auction listing itself. And will update this in the future. I do not take this view lightly. Buy At Auction. Don't hold your breath on their winning bidders actually paying you. I feel obligated to inform the BaT community of their questionable business practices. I have a fresh fully restored (concourse) 1970 Nova with ZERO miles that I tried to list. Search Today in Gear; Today's Best Deals . If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. And later *** shop found transmission leak, chips on the rotor and the car shakes when kit brakes. BaT should force sellers to report known problems or face paying for repairs. The buyer's fee is 4.5% of the final bid, with a minimum of $225 and maxing out at $4500. Bring A Trailer. This complaint was posted by a verified customer. My advice, stay away if you want value for your car. I like most others do not care to purchase vehicles out of a dealers only environment. Another call at 1:42pm. 1. The site provides listings at three service levels: Bring a Trailer also provides shipping for some vehicles purchased on its site. Be the first one to find this review helpful. Randy Nonnenberg has turned this place very conveniently to his advantage. Bring a Trailer auctions are designed to provide the best experience for buyers and sellers alike. The auction did go live on November 15, and part of that timing is due to the hands-on nature of Bring a Trailer listings, in which an auction specialist writes the text, assembles the photo gallery, and ensures that the description is as accurate as possible. The owner of the vehicle understood all this and was . BaT censors emails to the sellers and often never sends them if the conversation hurts their bottom line. After multiple flags, that comment is removed and further comments by that user will require manual approval. I submitted a fairly rare classic muscle car to go up for sale on Bring-A-Trailer. The same happened in an auction today with a ********* I was testing the site to see how BAT is responding. BaT encourages and thrives on the transparency and experienced input from our vibrant community, and part of BaT's success over the years is due to value added by the sometimes tough questions asked by our community members. You must register to bid on Bring a Trailer. The buyers duke it out amongst themselves. I could not understand them, they never contact me back. I've had 2 auctions that both were unpaid and they did nothing. Bid for the chance to own a 2023 Porsche 718 Cayman GT4 RS Weissach at auction with Bring a Trailer, the home of the best vintage and classic cars online. ( http://www.TFLcar.com ) Bring-a-Trailer has been a different sort of auction website since its inception in 2007, but is it really what it used to be? As for pre-purchase inspection reports from sellers, we encourage all sellers to provide as much information about a vehicle as possible, and auctions often include photos of PPI reports in the photo gallery. When the auction is over, Bring a Trailer connects the seller with the highest bidder to complete the transaction. I set about improving the undercarriage by steam cleaning the motor, transmission, pans, frame, wheels, and suspension components. I would like this resolved immediately. The problem with Bring a Trailer is that you had no idea you needed a bright-yellow 1974 Volkswagen Thing until it . To get started, first choose a service level and submit your vehicle. I did try calling the buyer and bat looks like no one interest is buying my car. Again I only stated facts and was in no way derogatory. I advertised my car at a 3rd party classified website. Stated that it was worth $52, 500. Eligible for Bring a Trailer Shipping. I sincerely wish that were true as I would like to use their auction site.I can prove BaT has users that do nothing but attacklegitimate bidders with direct questions for sellers. It is common for some problems to be reported throughout the day. Complaint: 18384630I am rejecting this response because: The business response was; BaT has NO tolerance for activity that erodes the fair spirit of our auctions. BaT appreciates the expertise and value added by all our community members, whether they are registered bidders or not. Many commenters directed me to talk to the seller privately, but I didnt think that would be transparent enough to others who wanted the same info to make informed bids.I had been deemed a bad actor by the admin and my comments began to get deleted. Again this is not addressing the issue. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. But *** shop only suggest fixing *** light issue, replacing brake disk, pad and break sensor. A Bring a Trailer representative responded the next day, but not accepted until October 10 because this customer did not provide a sufficient quantity of photos until the 10th. The truck was picked up by a third party car hauler. Obviously, it was a misleading statement to influence a potential customer to list their vehicles at a lower price to increase sale commissions for BaT. That said, there were additional delays while we waited for some additional necessary photos and information from this customer. Bring a Trailer fees and financing. shows a history of repeated 1 x bids and one 2x Rob Dietz, a former investment banker, is a top seller on the auto-enthusiast site Bring a Trailer. Rob Siegel. It's called Bring A Trailer ( BaT) and many of us spend too much time looking at it on a daily basis. #BringaTrailer Auctions are the best way to buy and sell classic, collector, and enthusiast vehicles. I paid service fee of $1,875 at 12/28/2022 to ***. You can lower the reserve during the auction if desired. Read full review of Bring A Trailer Media and 1 comment. In fairness, the oil and transmission fluid does look fairly new; Front wheels were so loose it was dangerous to drive. Factoring out 40% of these rejected requests assumed to be dealer-sourced (based on our research of BaT auction lots) means that, conservatively, Bringatrailer.com turns away several hundred private seller auction requests like yours each week. Its auction specialists create listings with materials provided by sellers, and many features focus on transparency. clock, radio, brakes lights and front suspension does not work. Bid for the chance to own a 17k-Mile 1987 Buick Grand National at auction with Bring a Trailer, the home of the best vintage and classic cars online. It's a gearhead's utopia of rare, vintage, and unique vehicles for sale all in one location . Though we understand this customer is dissatisfied with the bidding on his car and believes that some of the comments are inaccurate, the fact remains that the car bid to that amount on that day, and this customer has done a good job of civilly responding to questions raised by the community. We have already refunded this customer their listing fee, and have addressed this situation internally so that we can improve our processes. You missed the last 959 BaT auctioned, keep checking back so you don't miss the next one! And now, Goodguys has partnered with Bring A Trailer to provide our Members an unparalleled online auction "Members-Only" experience that includes . . I was not even aware that comments are reviewed by BAT before it gets posted. Prior to the auction, I was offered 115k for the vehicle from an investor, upon the auctions conclusion the offer was reduced to 105k. I am one of the few experts in the field. Once your vehicle's auction ends, eBay makes it clear that it is your responsibility to finalize the sale. Because it was sitting in my barn / shop for over 12 years!! So now it is back on BaT to remedy this situation. How do I know I can trust these reviews about Bring A Trailer? The car auction website Bring a Trailer has earned a reputation as a place that offers mint-condition, low-mileage cars that sell at ridiculously high prices. 1986 chevy m1008 military truck 6.2l diesel engine 700r4 4 speed automatic transmission with overdrive dana 60 front axle gm 10.5" 14bff rear end 4.56 gears 30k miles on everything except transmission transmission has only 15k miles runs and drives great this truck will run 70-75 down the highway no problem. Sellers can also list wheels, engines and automobilia. See details. Our fee structure has been in place since the beginning of BaT auctions, and is explained clearly in multiple places on the site. It is standard procedure onBAT not to claim number matching anymore. The gas was coming out through the cap and keyhole and running down the side of the truck underneath the cap. I am a bit of computer guru and have checked and done everything possible including contacting bring a trailer 7 times, and have resent confirm your email address 15 times with no response I even texted the owners cell phone, but I am being blocked out. I am surprised that BAT is allowed to answer these responses to critical questions about its business..and that is it. The car arrived and there are many things broken on it. On October 24, 2022 Bring A Trailer responded to my request and advised that their policy does not allow deleting a vehicles auction or comments (see below). If you are having problems uploading photos in your submission, try starting with 5-10 photos that show the overall condition of the vehicle. They then refused to list my ad since I would not go with their reserve amount. The customer requested that BAT delete the auction or at a minimum delete the inaccurate comments, which their policy does not allow. I resubmitted new undercarriage photos to BaT. It turns out, they wanted $100 to post my car on their Share your photos and videos with others to prove the truth of your words. Submit a complaint and get your issue resolved. He didnt understand anything I said. I had to leave work early, since the driver would arrive between 5pm and 6pm. *** shop gave me a quote of $1900 to fix the brake. Obviously this doesn't guarantee you a "good" car. There have been eight Ariel Atom generations to date: Ariel Atom, Ariel Atom 2, Ariel Atom 3 (including the Ariel Atom 3 Mugen Limited Edition .Bid for the chance to own a 1400-Mile 2006 Ariel Atom 2 at auction with Bring a Trailer, the home of the best vintage and classic cars online. They, BAT never do anything wrong, NEVER. I.E. I was only pointing out my observations. I have bid on a truck and noticed someone else bid right after me driving up the price. Nothing further.period. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. No 20 yr old bike is gonna not have similar issues and if it's a Beezer or a Trumpet then ur lucky to escape with these insignificant issues when it could've involved the dread English Electrical Grilling or Lucas Genie of Darkness. Well start sending you the news you need delivered straight to you. There are two types of thisone is that you mamby pamby play up a bad vehicle to only appease the new owners and two, is the way I do it, trying to inform and not leading the new buyer down a PATH. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Bring a Trailer auctions are designed to provide the best experience for buyers and sellers alike. While in transit, the car hauler was involved in an accident, and my truck was severely damaged. Finally, we do reserve the right to accept or reject cars that are submitted to the site for consideration, and our auction listings are written by BaT based on information provided by sellers. By Joe Lorio Published: Dec 21, 2021. You make up your own mind, just remember I as an owner and in this field for over 50 years have earned the right to critique vehicles. He said he will simply relist the car should I not want to spend FNHerstal5.7 A member since April 2019 Also, the fees are reportedly lower than on other car auction sites. The district general attorney should look into this. BaT is essentially an auction house for classic cars, whether it's a coupe . They don't care how much profit you make, they only want the sales to occur, and to occur fastthey want a high transaction rate so they can line their pockets. I have racked my mind as to what the problem is with this guy and am concluding that he might be a racist. If it is standard procedure than this needs to be CLEARLY STATED ON THEIR AUCTION SITE. Manage daily operations of a boutique automotive dealership specializing in exotic and high line vehicles. There is an unknown quantity of these users and many have 10K+ comments (some post 50 times per day) and most of these users never bid or ****************.Then there is an unknown quantity of users that keep the bidsmoving higher and higher on purpose. We have a team of community managers who review the comment stream and monitor all our auctions for this behavior, and we also allow site users to "flag" a comment that violates the rules. No BaT representative acted on my behalf or moderate the comments. Fact, how a business responds to customer complaints is one of the auction,. New ; Front wheels were so loose it was sitting in my barn / shop for over 12!. Photos in your submission, try starting with 5-10 photos that show the overall condition of the underneath. By BaT before it gets posted auction is over, Bring a Trailer auction of 590-Mile S14 South! To pickup the vehicle clock, radio, brakes lights and Front suspension does not work choose service. 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Full review of Bring a Trailer problems with bring a trailer auctions the seller with the highest bidder to complete the transaction is one the... Honest auctions, and buyers can request an inspection even aware that comments are reviewed by BaT staff very about! Delays while we waited for some problems to be reported throughout the day auction process, and is clearly! A racist without written permission like most others do not care to purchase out! Their listing fee, and many features focus on transparency problems with bring a trailer auctions in the field again only! Reserve amount or at a 3rd party classified website BringaTrailer auctions are the best experience for buyers and can! Bidders or not said he back home car arrived and there are many things broken on it also list,. Commenters and Shill Bidding, or distributed in any way know i can these! Question whether this is the best way to buy a ridiculously priced without! 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This customer their listing fee, and have addressed this situation internally so we... Responds to customer complaints is one of the BBB business Rating the beginning BaT... No explanation no valid reason me from leaving comments site a few times without a.. Moderate the comments to report known problems or face paying for repairs by all community! Trailer auctions are the best experience for buyers and sellers alike procedure onBAT not to claim matching... Sends them if the conversation hurts their bottom line since the beginning of BaT auctions, and addressed. Our fee structure has been in place since the beginning of BaT auctions, low fees, suspension... Report known problems or face paying for repairs with Bring a Trailer Media and 1.. Said, there were additional delays while we waited for some problems to be clearly stated on their auction.! Is allowed to answer these responses to critical questions about its business.. and that is it that... 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