Your effort and contribution in providing this feedback is much As a general rule, Etsy is safe to buy from. So, why are there so many Etsy complaints of Etsy scams? There's a Wide Range of Options. According to Etsys documentation regarding cases, there are three notable instances where you may not be refunded, even if it is not your fault: Therefore, since Etsy may not cover you in these situations, it is up to the seller. I am thankful for all words of support and prayers for our country. All content is for informational purposes only and should not be considered financial advice. We just do our business on Etsy in a proper manner and hope that everything will be good in our country. Please, support and help us! What if there was a hole in a knit blanket, or a handmade purse looked nothing like the sellers photos? It's generally not a good idea to come to an arrangement with a seller outside of Etsy, in the rare instance that it may come up. My prayers are with you. Only shop through Etsys official website, or through the official Etsy app. Amid the Russian invasion, hundreds of thousands of Ukraine citizens are suffering, displaced from their homes and, in many cases, fighting for their lives. As for Etsy reviews, whether the ability to hide a photograph reflects negatively on the systemwill largely depend on your perspectivemore specifically, it will depend on how important customer photographs are to you when shopping online. However, as with any shopping experience especially online you should proceed with a certain degree of caution. What About Etsy Reviews from aSellers Standpoint? My prayers are with everyone in the Ukraine. But that doesnt mean there isnt any risk in using Etsy to buy something. I live in Kramatorsk, this is Ukraine. They are in Ukrainian territory. Heres Everything You Should Know. For more information about opening a case with Etsy, see their documentation and policies by clicking here. Often you can find things on Etsy that arent sold anywhere else. One way you can tell if a seller is safe to shop with is by looking at their Etsy reviews. Many Etsy sellers are honest entrepreneurs with their own businesses while others like to sell items as a hobby to make some extra cash. But does Etsy do everything it can to help keep its buyers happy with their purchases? Increase Visibility, Top Financial Advisors in Toronto, Canada, Request a Free Award Emblem (Ranked Firms Only), Get Your Advisory Firm Featured Increase Visibility, Request a Personalized Page for Any Firm, Mortgages New Homes (Good-Great Credit), Mortgages Refinance (Good-Great Credit), How to Start an Etsy Business | Full Details on Starting an Etsy Business, 2.3 million active sellers and 42.7million, Etsy Top Sellers & the Top Best Selling Items on Etsy, ASOS Reviews | Is ASOS Legit? If you are making a transaction in person, do not speak your credit card information aloud. Causes For Concern Where Shopping On Etsy Can Go Wrong, How To Tell If An Etsy Seller Is Trustworthy, Safety On Etsy Frequently Asked Questions. Buy from the sellers with a lot of good reviews. The website has its own shop review system in place and this brings many advantages for both sellers and buyers. Read More: Is Liligal Legit? First, Etsy operates in a "niche" total addressable market (TAM) of which it already has 10% market share. 4 stars. The Russian invasion of Ukraine is ongoing, with attacks against a number of major cities, including Kyiv. From other communities of Etsy users, I know that many people appreciate Ukrainian shops, Ukrainian handmakers for punctuality and diligence. This can mean going off Etsy to a third-party site, where the buyer has to either enter their payment information or worse, hand over their info to the seller. We do not panic. We are very pleased that in this difficult time for us there are people who are ready to support. Click the Help with order button. Many Etsy reviews claim that Etsy does not screen its sellers. If the site wants to see a decrease in negative Etsy.com reviews, it should work toward creating a blanket return policy,reconsider its review system, and focus on supporting both Etsy sellers and buyersto generate a more positive shopping experience. If youre on mobile, you may need to tap on the order youre trying to dispute first. There are millions of sellers on Etsy, most of whom are trustworthy. Etsys buyer review process offers benefits for both buyers and sellers. Thank you, Natalia, for your support and faith in our handmade art:) Your help in difficult situations is very important!! Hearing cha-ching I remember someone helps me, I am not alone, someone sends me love and power to live through this horror having food for my family and being even able to help other people in need, I feel this support of many people worldwide.. In answering the question, "Is Etsy legit?" the answer is, yes. Over my years as an Etsy shopper, I have yet to have had any buying experiences that I was unhappy with. That being said, there are still a few ways in which you may end up with a poor buying experience, or otherwise end up wasting your money. While there is always some risk involved in shopping online, for the most part, Etsy is a safe site to use. Is Etsy safe? Thinking of you in Ukraine at this terrible time and sending you our hope for peace. For the rest of this article, Ill be covering some of the best ways to protect yourself from being scammed on Etsy. Absolutely, and it is one of the fastest-growing shopping websites on the Internet today. @Phyndz - The Shop Owners may be concerned because their "ships from" address on file with Etsy may contain a postal code, a City, or region much like a State name here in the US. Did the product arrive within the stated time frame? Is Etsy Safe To Buy From? But just because Etsy has a long history of being a trustworthy site, it does not mean there arent any scams that target users. Typically, the scammers will send you an email that tells you to log in to your Etsy account through a suspicious link. Buyers will have to go through private communication to resolve these issues, and many Etsy sellers and buyers have expressed frustration on sites like Sitejabber and Trustpilot about a lack of support from Etsy. If you receive a suspicious email from an Etsy seller, you can confirm its authenticity through Etsy customer support, or ignore it and delete it right away. First of all, we need the help of Etsy's Support Team. Re: Ukrainian sellers are in troubles. There have also been some phishing scams through Etsy. What Other Payment Methods Does Etsy Accept? Etsy itself does not have a blanket return policy; instead, it leaves return policies to the discretion of individual shop owners. Manage Settings It is because of this reputation that many people feel comfortable shopping on Etsy, and it is one of the reasons it is such a popular site. Yes! IndieMade is one of the best Etsy alternatives for selling art in particular, so it has some features specific to artists and art dealers. Some people have also ordered physical products, but told her not to worry about shipping them. Check out our made in ukraine selection for the very best in unique or custom, handmade pieces from our shops. Even if an Etsy seller does have the ability to make the photograph private, buyers can rest assured that the rest of the review, including the buyers comments, regardless of whether they are negative or positive, will remain in place for 12 months. What characterizes Etsy from the two names is that it focuses on handmade crafts or antiques. Click here to read AdvisoryHQsdisclaimeron the ratetable(s) displayed. Etsy is a legit website. I really hope this situation won't affect our stores! It has been in existence for several years, has very loyal buyers, sellers, and employees, and has offices throughout the world (and growing!). Best wishes to you! Instead of shipping items abroad (which Ukrainian Etsy sellers are currently unable to do), shoppers simply pay for the item as normal and will then receive an instant PDF download. 2023 BuzzFeed, Inc. All rights reserved. One of the most recent is the addition of the Star Seller badge, which requires sellers to have recent positive reviews, and a history of responding to messages quickly. __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"var(--tcb-color-4)"},"f2bba":{"val":"rgba(11, 16, 19, 0.5)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"trewq":{"val":"rgba(11, 16, 19, 0.7)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"poiuy":{"val":"rgba(11, 16, 19, 0.35)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"f83d7":{"val":"rgba(11, 16, 19, 0.4)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"frty6":{"val":"rgba(11, 16, 19, 0.2)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"flktr":{"val":"rgba(11, 16, 19, 0.8)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. No. Thank you, Natalia, for the necessary message!Thanks to our colleagues and the Etsy community for supporting our Ukrainian stores! The more important question should be, "Is Etsy safe?" and can you trust the sellers you're doing business with there? Since each Etsy "shop" is owned by someone different, there's an abundance of unique . So, why are Etsy sellers at the center of several Etsy complaints? Of course, the best thing you can do is to shop from legitimate stores in the first place. Other Etsy complaints state that products did not arrive within the promised time frame. see their documentation and policies by clicking here. Weaver Olena Shevtsova sells handmade Slavic and Ukrainian patterned belts, sashes, scarves and even guitar straps online to support her family, but since Russian forces moved into her country, shes used her skills to help make camouflage webbing to protect Ukrainian troops. A Warner Bros. My entire library of courses, templates, cheat sheets and swipe files. These payment methods all fall under Etsy Payments (the new version of what used to be called Etsy Direct Checkout), which provides a safe and secure way to pay the seller. Etsy has a number of ways they help invoke trust in their sellers. I pray that in addition to everything you're all dealing with right now, your shops are able to remain open and continue with great success. This introduces the question, Is Etsy safe to buy from with this Etsy review system in place? That depends. The situation is under control now. In answering the question, Is Etsy legit? the answer is, yes. The whole night we were discussing the situation and some of us were chatting Etsy's Support Team to inform them that their shops are in Ukraine. I also hope that the shops of hand makers who live close to the war will not be affected. Here's What You Need to Know. Tips for Buying Safely on Etsy Here are some best practices to help ensure safe purchases on Etsy. For photographers, Ukraine is "a bit of a mecca", explains Iain, because of two big Russian camera factories, the FED factory in Kharkov and the Zavod Arsenal factory in Kyiv. AdvisoryHQs Review | Is Etsy a Legit Site? You can view more detailed policies by clicking the View shop policies button. Beware of any suspicious emails or messages and always carry out your transactions within the Etsy app. Therefore, you can shop with confidence and not have to worry too much about potentially dangerous scenarios. We don't really know what we are buying, how long it will last, or if it has been tested. Etsy is essentially a marketplace of custom, crafted goods that facilitates the connection of sellers and buyers. Etsy outages reported in the last 24 hours. And I do hope you get whatever support you need from Etsy - it can be hard to get their attention so tenacity may be required. Sites that sell intricate, handmade jewelry, for example, can charge six-hundred dollars for one ring! An Etsy seller named Christie, who sells baby clothes from her home in Arizona, asked Ukrainians to post links to their shops in a post in one Facebook group, so members could show their support. She said some people cut out fabric, some hang up the webbing, others make the braiding and children also come to help. That's why I am writing here. We hope that this review has, so far, confirmed that the answer to Is Etsy a legit site? is, yes. , & quot ; is Etsy safe to buy something a suspicious link the product arrive within the stated frame... From with this Etsy review system in place and this brings many advantages for buyers... Advisoryhqsdisclaimeron the ratetable ( s ) displayed content is for informational purposes only should! Very best in unique or custom, handmade pieces from our shops, but told not! 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